This Privacy Policy explains how Rate Twice (“Rate Twice,” “we,” “us,” or “our”) collects, uses, and shares information when you visit ratetwice.com(the “Site”) or request auto insurance quotes through our service (the “Service”). Rate Twice is a comparison and referral service. We are not an insurance company, agency, or broker, and we do not sell insurance.
By using the Site or submitting a quote request, you agree to the practices described in this Privacy Policy.
Information we collect
Information you provide
When you request quotes, we collect the information you enter into our forms, which may include:
- Contact details such as your name, email address, phone number, and mailing or ZIP-code address.
- Driver information such as date of birth, gender, marital status, and driving history.
- Vehicle information such as make, model, year, and usage.
- Current insurance details such as your carrier and coverage status.
Information collected automatically
When you use the Site, we and our partners may automatically collect device and usage information such as your IP address, browser type, pages viewed, referring URLs, and interactions with our forms, including through cookies and similar technologies.
Information from third parties
We may receive information about you from our marketing, comparison, and carrier partners, and from analytics and verification providers, and may combine it with the information described above.
How we use information
- To operate the Service and connect you with licensed carriers and comparison partners.
- To generate, present, and improve the offers shown to you.
- To communicate with you about your request and respond to inquiries.
- To detect, prevent, and address fraud, abuse, and security issues.
- To comply with legal obligations and enforce our terms.
How we share information
Our core function is connecting you with insurance providers, which requires sharing your information. We may share the information you provide with:
- Carriers and comparison partners — licensed insurers, agents, and lead-comparison partners who can provide quotes or contact you about coverage based on your request.
- Service providers — vendors who host our systems, deliver our forms, and provide analytics or communications on our behalf.
- Legal and safety — when required by law, legal process, or to protect the rights, property, or safety of Rate Twice, our users, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets.
Consent to be contacted
When you submit a quote request, you authorize Rate Twice and the carriers and partners we share your information with to contact you about insurance offers by telephone call, text message (SMS), and email at the number and address you provide, including through automated dialing systems and prerecorded or artificial voice messages, even if your number is on a state or federal Do-Not-Call list. Consent is not a condition of purchasing any goods or services. Message and data rates may apply, and message frequency varies. You may opt out of texts at any time by replying STOP.
Cookies and tracking technologies
We and our partners use cookies, pixels, and similar technologies to operate the Site, remember your preferences, measure performance, and support marketing. You can control cookies through your browser settings, though disabling them may affect how the Site functions.
Your choices and rights
- You can opt out of marketing emails using the unsubscribe link, and opt out of texts by replying STOP.
- Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of the “sale” or “sharing” of personal information.
- To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Data retention
We retain your information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The Service is intended for adults 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Third-party sites
The Site and the offers we present may link to third-party websites and services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at privacy@ratetwice.com or at [Rate Twice mailing address].